Customer services — damages and warranty

What should I do if I notice damage when accepting my delivery?

Report this directly to the driver and ask him to write it. After that, send us an e-mail with photos of the damage and mention your invoice number. Then we will find a solution together with you.

I have unpacked my order and found damaged parts

Send us an e-mail with photos of the damage and your invoice number. Then we will find a solution together with you.

How long I have warranty on my product?

Normally, you have a one-year warranty on your product unless otherwise stated. But we always advise you to contact us with a complaint even when you don’t have any warranty anymore. Then we look together for the best solution.

 

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Save shopping cart

You can save your shopping cart for 30 days. You will then receive a unique number that you can save. If you want to retrieve it, enter the number and use the "Retrieve" button.

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